RADIO

MARMALADE

An inclusive internet radio station for the benefit of the wider community.

LISTEN

REQUESTS

UP NOW

DJ Gazza – 10am to 12noon

Mostly bringing you a selection of songs from the 70’s, 80’s and 90’s.

UP NEXT

DJ AI – 12noon to Midnight

Enjoy the non-stop music played by our Resident Auto DJ.

SCHEDULE

MONDAY

DJ AI – Midnight to 10am

Enjoy the non-stop music played by our Resident Auto DJ.

DJ Gazza – 10am to 12noon

Mostly bringing you a selection of songs from the 70’s, 80’s and 90’s.

DJ AI – 12noon to Midnight

Enjoy the non-stop music played by our Resident Auto DJ.

TUESDAY

DJ AI – Midnight to 11am

Enjoy the non-stop music played by our Resident Auto DJ.

DJ Who – 11am to 12noon

Explore a universe of music in his time-travelling space ship.

DJ AI – 12 noon to 5pm

Enjoy the non-stop music played by our Resident Auto DJ.

DJ Docherty – 5pm to 6.30pm

Join DJ Docherty on a Tuesday evening for music, trivia and chat.

DJ AI – 6.30pm to Midnight

Enjoy the non-stop music played by our Resident Auto DJ.

WEDNESDAY

DJ AI – All Day

Enjoy the non-stop music played by our Resident Auto DJ.

THURSDAY

DJ AI – Midnight to 1pm

Enjoy the non-stop music played by our Resident Auto DJ.

DJ Hatty – 1pm to 3pm

Join DJ Hatty for club classics and old skool dance.

DJ AI – 3pm to Midnight

Enjoy the non-stop music played by our Resident Auto DJ.

FRIDAY

DJ AI – All Day

Enjoy the non-stop music played by our Resident Auto DJ.

WEEKEND

DJ AI – All Day

Enjoy the non-stop music played by our Resident Auto DJ.

PLAYLIST HISTORY

SOCIAL

ABOUT

Radio Marmalade broadcasts a mix of live and recorded programming 24 hours a day, 7 days a week, from our studio in Bracknell Forest, England.

We are an inclusive internet radio station with a diverse range of programmes. Our DJ’s plan, host and broadcast their own shows and help with the running of the station.

The DJ’s learn new digital skills and build their confidence and communication skills.

Radio Marmalade is a project of The Ark Trust CIO, a local charity based in Bracknell Forest, England. The Ark supports people with disabilities, long-term health conditions, unpaid/family carers and the wider community.

POLICIES

Accessibility Statement

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

At this time we are not aware of any issues and we are reviewing this.

Feedback and contact information

If you need something in a different format you can:

email admin@radiomarmalade.org.uk

We will consider your request and get back to you within ten working days.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: admin@radiomarmalade.org.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

We are committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations:
None known.

Preparation of this accessibility statement

This statement was prepared on 08 August 2023.

Complaints

Everyone has the right to express their views about the way The Ark Trust CIO, who run Radio Marmalade operates and how well they are performing. If people are unhappy they can make a complaint.

We encourage people to raise a concern, a complaint, or to provide feedback on our service informally.

Providing information or correcting misunderstandings at this early stage may enable the issue to be successfully dealt with and be resolved.

If the concern or complaint is not resolved to your satisfaction, then you should contact the Chair of Trustees in writing. You can write a letter to the address at the bottom of this website or you can email trustees@theark.org.uk

If your concern is about the personal conduct and behaviour of this individual you need to contact info@theark.org.uk and the most relevant person will respond to your concern.

The Ark Trust will let you know they have received the concern/complaint in writing (or in your preferred method of communication) within 5 working days.

A working day is Monday to Friday (but not Bank Holidays).

The Ark Trust will investigate your concern/complaint and will let you know the outcome within 15 working days. Occasionally more time might be needed and, where possible, this will be agreed with you.

If you are not happy with the outcome you will be able to appeal.

Once the appeal process has been completed the concern/complaint will be closed.

If your complaint relates to safeguarding you can also contact the Bracknell Forest Safeguarding Team directly on 01344 352000 or visit their website.

Cookie Policy

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to control the cookie preferences. For further information on how we use, store, and keep your personal data secure, see our Privacy Policy.

You can at any time change or withdraw your consent from the Cookie Declaration on our website
Learn more about who we are, how you can contact us, and how we process personal data in our Privacy Policy.
Your consent applies to the following domains: radiomarmalade.org.uk

What are cookies?

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies ?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use ?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. This data helps us understand and analyze how well the website performs and where it needs improvement.

Marketing: Our website displays advertisements. These cookies are used to personalise the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.
The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

The below list details the cookies used in our website.

CookieDescription
_gaThe _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_ga_FW096QRQSTThis cookie is installed by Google Analytics.
_GRECAPTCHAThis cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks.
cookielawinfo-checkbox-advertisementSet by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category .
cookielawinfo-checkbox-analyticsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functionalThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessaryThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-othersThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performanceThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
CookieLawInfoConsentRecords the default button state of the corresponding category & the status of CCPA. It works only in coordination with the primary cookie.
viewed_cookie_policyThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
wordpress_test_cookieThis cookie is used to check if the cookies are enabled on the users' browser.

How can I control the cookie preferences ?

Should you decide to change your preferences later through your browsing session, you can click on the “Manage consent” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.

Privacy and Data Protection

At The Ark Trust CIO who run Radio Marmalade we are committed to protecting and respecting your privacy.

 

What personal information do we collect and how do we use it?

We collect personal information on this website to enable us to be able to contact you and provide support to the people that use our services. The only information we collect about you is the information you provide us in our forms. We will not sell or pass on your personal details to other third-party organisations or charities for them to use for their own marketing purposes.

Where do we store it?

We store your personal information electronically; this is only accessible to people who work or volunteer for us and only if they have a legitimate reason to have access to it. Paper forms where necessary are securely stored and access to them is limited to only those staff and volunteers that need access to them.

How long will we keep your personal information for?

If we have had no contact with you for 3 years we will remove your personal information from our systems. We will try to make contact with you before we remove you.

Your rights?

You have the right to be removed at any time. You also have the right to be forgotten. Forgotten means that we will delete all your personal information from all of our records. Please let us know at any time if you wish to be removed or would like to be forgotten. There may be a time where we cannot remove you entirely this could be that during our work with you, we may be alerted to a safeguarding concern. If this is the case we may have to pass this information onto the Local Authority Safeguarding Team, Police or other statutory party without your permission. Where it is safe to do so we will make any safeguarding referral clear to you at the time before we pass on your information. You have the right to request what information we have about you. If you would like to know, please ask us. You also have a right to update or correct this information where it is out of date or incorrect.

How to complain about your personal Information

If you have any concerns about our use of your personal information, you can make a complaint to us at:

admin@radiomarmalade.org.uk

You can also complain to the ICO if you are unhappy with how we have used your data by:

Visiting the ICO website
Phoning the ICO helpline on 0303 123 1113
Writing to: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

 

Terms and Conditions

Disclaimer

The Ark Trust CIO, who run Radio Marmalade strives to ensure that the information provided on this website is accurate at the time of publication, timely, unbiased and useful.

We are not responsible for errors or omission in the information provided or any actions resulting from the use of such information and make no warranty of any kind, either expressed or implied in relation to this information. Use of the information provided on this site is voluntary.

The Ark Trust does not warrant that the functions contained in the material contained in this site will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represent the full functionality, accuracy and reliability of the materials.

Your use of this site constitutes acceptance of these terms and conditions. If these terms and conditions are not accepted in full, the use of this site must be terminated immediately. These terms are governed by and construed in accordance with the laws of England. By accessing this website you agree to accept the exclusive jurisdiction of the English Courts in relation to any dispute that may arise in connection with these terms or your use of the website.

Links to other sites from these pages are for information only and The Ark Trust accepts no responsibility or liability for access to, or the material on, any site which is linked from or to this site.

We regularly review web links to make sure that sites can be accessed. If, however, you have difficulties accessing a site we would like to know.

Please contact admin@radiomarmalade.org.uk with full details.

Copyright

This website and its content is copyright of The Ark Trust CIO. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

you may print or download to a local hard disk extracts for your personal and non-commercial use only

you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Vulnerability Disclosure Policy

If you believe you have found a security vulnerability in our website, please submit your report to us at admin@radiomarmalade.org.uk

Introduction

This vulnerability disclosure policy applies to any vulnerabilities you are considering reporting to us (the “Organisation”). We recommend reading this vulnerability disclosure policy fully before you report a vulnerability and always acting in compliance with it.

We value those who take the time and effort to report security vulnerabilities according to this policy. However, we do not offer monetary rewards for vulnerability disclosures.

Reporting

If you believe you have found a security vulnerability, please submit your report to us at admin@radiomarmalade.org.uk

Report a vulnerability

In your report please include details of:

  • the website, IP or page where the vulnerability can be observed
  • a brief description of the type of vulnerability, for example; “XSS vulnerability”.
  • steps to reproduce. These should be a benign, non-destructive, proof of concept. This helps to ensure that the report can be triaged quickly and accurately. It also reduces the likelihood of duplicate reports, or malicious exploitation of some vulnerabilities, such as sub-domain takeovers.

What to expect

After you have submitted your report, we will respond to your report within 5 working days and aim to triage your report within 10 working days. We’ll also aim to keep you informed of our progress.

Priority for remediation is assessed by looking at the impact, severity and exploit complexity. Vulnerability reports might take some time to triage or address. You are welcome to enquire on the status but should avoid doing so more than once every 14 days. This allows our teams to focus on the remediation.

We will notify you when the reported vulnerability is remediated, and you may be invited to confirm that the solution covers the vulnerability adequately.

Once your vulnerability has been resolved, we welcome requests to disclose your report. We’d like to unify guidance to affected users, so please do continue to coordinate public release with us.

Guidance
You must NOT:

  • break any applicable law or regulations
  • access unnecessary, excessive or significant amounts of data
  • modify data in the Organisation’s systems or services
  • use high-intensity invasive or destructive scanning tools to find vulnerabilities
  • attempt or report any form of denial of service, for example, overwhelming a service with a high volume of requests
  • disrupt the Organisation’s services or systems
  • submit reports detailing non-exploitable vulnerabilities, or reports indicating that the services do not fully align with “best practice”, for example missing security headers
  • submit reports detailing TLS configuration weaknesses, for example “weak” cipher suite support or the presence of TLS1.0 support
  • communicate any vulnerabilities or associated details other than by means described in this Policy and where applicable, the published security.txt
  • social engineer, ‘phish’ or physically attack the Organisation’s staff or infrastructure
  • demand financial compensation in order to disclose any vulnerabilities

You must:

  • always comply with data protection rules and must not violate the privacy of the Organisation’s users, staff, contractors, services or systems. You must not, for example, share, redistribute or fail to properly secure data retrieved from the systems or services.
  • securely delete all data retrieved during your research as soon as it is no longer required or within 1 month of the vulnerability being resolved, whichever occurs first (or as otherwise required by data protection law).

Legalities

This policy is designed to be compatible with common vulnerability disclosure good practice. It does not give you permission to act in any manner that is inconsistent with the law, or which might cause the Organisation or partner organisations to be in breach of any legal obligations.

However, if legal action is initiated by a third party against you and you have complied with this policy, we can take steps to make it known that your actions were conducted in compliance with this policy.

Thank you for helping keep us and the people who use our website safe!

DONATE

Your donations help us to continue to provide and enhance this service for people with disabilities.

CONTACT

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